FAQ

Frequently Asked Questions


The ISN World Congress of Nephrology, Bangkok, Thailand, 30/03/2023-02/04/2023 has been accredited by the European Accreditation Council for Continuing Medical Education (EACCME®) with 19 European CME credits (ECMEC®s). Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity. A certificate of attendance will only be available after the congress via WCN Platfom. More information will be provided at the end of the congress. CME points will be applied for the days on which you attended sessions. Please note that the CME Certificate of Attendance is not available for the on-demand viewing.
On your computer, open Chrome. At the top right, click More. Settings. At the bottom, click Advanced. Under “Privacy and security,” click Content settings. Click JavaScript. Turn on Allowed (recommended).
A link to reset will be automatically sent to your registered email. We kindly request you to also check the SPAM folder if it is not in the INBOX.
The E-Posters area is accessible from the home page. E-Posters are available for viewing and some (not all) posters have a short oral presentation added. You can contact presenters via the email option available or ask your question via the networking chat functionality. WCN’23 Abstracts are published on the KI Reports Abstracts Supplement. Link to KI Supplement is available on the Congress bag accessible via the Community Hub.
  1. On your computer, open Chrome.
  2. At the top right, click More   Settings.
  3. Under “Privacy and security,” click Cookies and other site data.
  4. Select an option:
  • “Allow all cookies”
  • “Block all cookies (not recommended)”.
  • “Block third party cookies in Incognito”
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  1. By Metro: The easiest and most convenient (cost-effective and low-carbon) way to reach the QSNCC is via MRT subway – Blue Line. Get out at the Queen Sirikit National Convention Center station, take the Exit 3 and walk the MRT connecting pathway, connecting the MRT to  QSNCC lower ground level. WCN’23 Registration and congress area are located just two levels above the MRT connecting pathway. Please take QSNCC escalators until Level 1.
  2. By Bus: The public bus routes 136, 185 and 501 stop right in front of QSNCC. For an easy access to WCN’23 congress area, please access the venue from the entrance in Ratchadapisek Road (between Gate 1 and Gate 2), and take the escalators to Level 1.
  3. By Car:  The Venue Address is 60 Ratchadapisek Road. - By Taxi: for an easy access to WCN’23 areas, ask the driver to be drop you off at the entrance between Gate 1 and 2. - By Private car: two parking spaces are available at the QSNCC. For an easy access to WCN’23 areas please use Parking 1. QSNCC parking is free for the first 3 hours, after a fee of THB 30 per hour will be applied.
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or
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  5. Click Clear data.
Click on the chat icon on the bottom right corner at the virtual lobby to start chat with us. Helpdesk Operation hours are as below
There are a few things you may check:
  • You may click the unmute button on the top of the screen
  • You may check the volume on the stream player at the bottom right corner of the screen
  • If you have internal speakers, make sure they are not muted
  • If you have external speakers, make sure they are powered on and are not muted
  • Make sure you have not lost internet connection
The recommended resolution for your display is at least a 1024×768 or higher. Please ensure that your browser zoom level is set correctly. In most browsers, you may press Ctrl + 0 on your keyboard to reset your zoom level or Ctrl + [scroll in or out with your mouse or keypad]. This option can also be found in the tools or view menu. If you are using a tablet, please view it in landscape mode.