Welcome to the Industry Symposium Manual
Please find below the information you will need to plan your symposium at the World Congress of Nephrology 2023.
Contacts
Congress Venue
Queen Sirikit National Convention Center
60 Ratchadapisek Road
Khlong Toei Sub-district, Khlong Toei District
Bangkok 10110, Thailand
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NCC Management & Development
Catering
Ms. Katanchalee Laosuthipong
[email protected]
+66 (0) 2229 3304
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CDM – Conference & Destination Management
Local Agent
Ms. Churnbun Kingsak
[email protected]
Tel: +66 (0) 2965 8909
Forms
Please see here important forms for symposium organizers at WCN. Not all forms are mandatory to complete. Please read through this manual carefully to see which forms apply and by which deadline.
Deadline: January 23, 2023
Deadline: March 1, 2023
Return to [email protected]
Deadline: March 1, 2023
Return to [email protected]
Important dates
Content deadline: Jan edition ad in congress e-newsletter
Q&A webinar for symposium organizers
Q&A webinar for exhibitors
Deadline to submit program
Content deadline: Ad on congress platform
Content deadline: Feb edition ad in congress e-newsletter
Deadline to book staff
Deadline to book rehearsal slot
Deadline to submit material for Symposia program e-book
Deadline to confirm preferences for on-site badges pick-up
Deadline to order catering
Content deadline: insert delegate bags and March edition ad in congress e-newsletter
Deadline to order badges scanning devices
Content deadline: congress days edition ad in congress newsletter
Submit requested timeslot and content for push notification
Deadline to submit delegate names via the online registration module
Package
The rates charged to organize an industry symposium includes:
- Rental of the room and standard set up (theater style, stage, lectern, speaker table and chairs)
- Standard AV equipment and technician support
- Advertisement of program displayed on congress website in symposia e-book (A4-sized design provided by sponsor) – E-book separated from scientific program
- Opportunity to use digital signage in exhibition hall (Design provided by sponsor)
- Use of the speaker preparation room
- Use of congress logo on invitations and promotional documents (after approval of artwork by organizer)
- Session streamed live to online audience around the world
- Ability to stream in virtual speakers to live session for presentation and Q&A
- Five (5) symposium-only passes to access your symposium
The rate does not include:
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Catering orders
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Travel, accommodation or registration of industry symposium faculty
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Rehearsal slot
Schedule
Lunch slots: 13:00 – 14:00
Evening slots: 17:00 – 18:00
What is the current industry symposia schedule?
You may find the most up-to-date schedule here
How long is the session?
The slot are either 45 or 60 minutes long. We recommend a structure of 30 or 45 minutes of presentations followed by 15-minutes of Q&A.
When will you have access to the room?
Companies will have only access to the symposium room 15 minutes before the assigned starting time for set up and/or rehearsal. Technical staff will be available for support at that time only.
Companies must strictly adhere to the indicated start and ending times of the reserved time slot. Extensions beyond the assigned timings are not allowed under any circumstances.
The symposium venue should be completely vacated immediately after the end of the symposium. Companies are responsible for removing all materials, waste, etc. from the room. Any costs for removal will be charged to the symposia organizer. It is compulsory that the organizers communicate to their attendees to use the bins located in the room.
Can we provide intermission slides for the 15 minutes before the symposium?
Due to a very strict schedule the intermission slides will be ISN/WCN looping only.
Audio visual
Equipment available in session rooms*:
- 2 x handheld microphones
- Sound system
- 1 x comfort monitor on stage (2 for bigger capacity rooms) – Timer + Presentation for presenter view
- 1 x speaker lectern
- 1x iPad at headtable for Q&A purposes
- 1 x clicker
- 2 x tables
- 4 x chairs
- 1x camera
Symposium organizers may use the audio visual equipment that the congress uses in each room at no extra costs. Symposium organizers are however not permitted to move or take away any equipment that is used by the congress for its scientific sessions. Please note that the lectern and speaker table will have WCN branding by default.
*Please note that the equipment can vary with the size/capacity of the rooms
Can the AV set-up be changed?
Due to the strict schedule, it is not possible to adapt the equipment and AV and/or hire alternative equipment for the symposium.
Can speaker(s)/chair(s) attend WCN virtually?
It is strongly recommended to have in-person chairs/speakers but if needed chairs/speakers can be live streamed. Please let us know by January 23, 2023 if a chair/speaker will be joining virtually.
Q&A and polling
Due to high demand, the ISN will make Sli.do available for each WCN’23 industry symposium for Q&A and, if needed, polling. You will need to inform us of the moderator and the collaborator. As standard, the technicians will display a slide with the Q&A link (with QR code) at the beginning of each symposium and in-between presentations. If you prefer a different order, this can be arranged with the technical team during your slide upload in the speaker preview room and/or during your technical rehearsal. Questions and polling is accessible by virtual delegates also. One handheld microphone is always available in the room in case preferred.
By March 13: please confirm your session moderator and collaborator to [email protected]
ModeratorThis person will receive the iPad on-stage with Sli.do questions coming in from the audience to ask/answer. No action required pre-symposium. |
Provide name | Provide email |
CollaboratorThis person will receive access in advance to:
|
Provide name | Provide email |
Rooms
Rooms allocation
| MR 111 ABC Capacity: 360* |
MR 110 ABC Capacity: 360* |
MR 109 CD HG Capacity: 360* |
MR 109 AB EF Capacity: 360* |
BR 1 Capacity: 600* |
PL 1 Capacity: 600* |
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| 07:30 – 08:15 | Available Reference: Slot #1 |
Available Reference: Slot #2 |
Available Reference: Slot #3 |
Available Reference: Slot #4 |
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| 08:30 – 10:00 | Session | |||||
| 10:00 – 10:30 | Coffee Break | |||||
| 10:30 – 11:30 | Plenary | |||||
| 11:45 – 12:45 | Session | |||||
| 13:00 – 14:00 |
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| 14:15 – 16:45 | Session | |||||
| 16:00 – 17:00 | Moderated Poster Session | |||||
| 17:00 – 18:00 |
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Available Reference: Slot #25 |
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| MR 111 ABC Capacity: 360* |
MR 110 ABC Capacity: 360* |
MR 109 CD HG Capacity: 360* |
MR 109 AB EF Capacity: 360* |
BR 1 Capacity: 600* |
PL 1 Capacity: 600* |
|
| 07:30 – 08:15 | Available Reference: Slot #11 |
Available Reference: Slot #12 |
Available Reference: Slot #13 |
Available Reference: Slot #14 |
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| 08:30 – 10:00 | Session | |||||
| 10:00 – 10:30 | Coffee Break | |||||
| 10:30 – 11:30 | Plenary | |||||
| 11:45 – 12:45 | Session | |||||
| 13:00 – 14:00 |
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| 14:15 – 16:45 | Session | |||||
| 16:00 – 17:00 | Moderated Poster Session | |||||
| 17:00 – 18:00 | Available Reference: Slot #28 |
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Available Reference: Slot #30 |
Available Reference: Slot #31 |
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| MR 111 ABC Capacity: 360* |
MR 110 ABC Capacity: 360* |
MR 109 CD HG Capacity: 360* |
MR 109 AB EF Capacity: 360* |
BR 1 Capacity: 600* |
PL 1 Capacity: 600* |
|
| 07:30 – 08:15 | Available Reference: Slot #21 |
Available Reference: Slot #22 |
Available Reference: Slot #23 |
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| 08:30 – 10:00 | Session | |||||
| 10:00 – 10:30 | Coffee Break | |||||
| 10:30 – 11:30 | Plenary | |||||
| 11:45 – 12:45 | Session | |||||
*Based on the rooms to be built in venue. Final capacity may slightly change.
Rooms capacity
MR 111 ABC, MR 110 ABC, MR 109 CD HG, MR 109 AB EF: around 360 PAX
Ballroom 1, Plenary 1: around 600 PAX
Rooms lay-out
Live-stream/recording
Symposia will be livestreamed on the virtual congress platform. Your logo will be featured on the congress platform.
Symposia will also be recorded and uploaded on the virtual congress platform and available on open-access. Register here to watch the open-access sessions.
The recorded symposia videos will be made available on open-access on the ISN Academy post-congress.
Companies may request a copy of the recording for internal use only. Companies are not allowed to post or share recordings outside of their organization. Please place your request after the congress via email to [email protected].
Program
What is the deadline to submit symposia program proposals?
You must submit the program of your industry symposium for approval by January 23, 2023.
How do I submit?
Submission is made via the online symposium form. Please submit one form per symposium.
❗Please check the availability of your speakers before submitting your program.
What information is required?
Session information
- Session title (max 25 words)
- Date
- Start time (GMT+7)
- End time (GMT +7)
- Session duration (in minutes)
Chair(s)
- Title
- First name
- Last name
- Institute
- Country
- In-person/virtual
Speaker(s)
- Presentation title
- Title
- First name
- Last name
- Institute
- Country
- Start time
- Duration (in minutes)
- In-person/virtual
Who are the programs approved by?
The content of industry sessions must be submitted for review and approval by the WCN Congress Organizing Committee (COC) who will ascertain the scientific value of the program. Approval or suggestions for changes by the COC will be communicated and these recommendations must be taken into consideration. Changes cannot be made without approval. Please get in touch with ISN Team if you need to make changes to your program.
When will we know if the program is approved?
You will receive feedback on your program by February 14, 2023.
Are there any other considerations?
In line with the ISN Position Statement on Diversity, we ask that industry symposia programs are diverse from a gender, ethnicity and cultural perspective.
NEW: Leaflets at Industry Symposia station
This new exhibition hall feature will promote your symposia by looping your A4 brochure on screens. Companies have the opportunity to bring and place A5-size leaflets under the screens in the flyer boxes.
E-Program Book
All industry symposia have the opportunity to provide a brochure visual/symposium invitation to be placed in the symposia program e-book. The e-book will be displayed on the WCN congress website for delegates. There is no extra fee for this.
Specifications: A4 size (210 x 297 mm/8.3 x 11.7 inches)
Format: PDF
Deadline to submit: March 1, 2023 by email to [email protected]
Communications from the ISN
All symposia organized at WCN will be promoted on the meeting website and on various pre-congress communications. All symposia bookings include one collective social media post to promote the sessions. The post will include symposia topics, companies logos and sympo dates/times.
Promotion at Congress Venue
Companies are authorized to bring one (1) self-standing roll up banner to be placed outside the symposium room. Otherwise, only one (1) standard sign stand would be made available by the Congress organizer. Companies are requested to place the roll up banner themselves 30 minutes before the symposium and dismantle immediately after the symposium ends.
Symposium organizers are asked to refrain from leaving unused invitations, posters or symposium material at the congress venue. In the instance of non-adherence to this rule an additional cost will be charged for removal.
Promotion at Congress Hotels
Promotional leaflets, poster boards or branding hotel key cards / door drops to advertise your symposium is not allowed outside of the official WCN’23 sponsorship option. You may promote your symposium at your own booth, in the main foyer or on level 1 public areas of the venue only on the same day as from AM until end of symposium. Violation of the regulation may result in expulsion without any indemnity.
Giveaways
Gadgets that are distributed to participants should be professional in nature and should not exceed a maximum value of 5 USD per item. Sharp, pointy or dangerous objects are not allowed. The organizers reserve the right to request invoices of the gadgets at any time. Symposium organizers are asked to refrain from leaving unused giveaways at the congress venue. In the instance of non-adherence to this rule an additional cost will be charged for removal.
Promo Pack
We have prepared a promotional pack to assist in your communications on WCN’23. You can download it here:
What is included in the pack?
- Congress banners
- Congress presentation slide
- WCN logo in various formats
- Official WCN hashtags
Catering
Companies may order catering for their symposium. It is not mandatory to order catering. Companies will be able to order catering directly through the venue. To book please fill out the catering form below and return it to [email protected] by March 1, 2023. Please note that the venue prohibits external catering.
Several catering options are available for your symposium. Please see below for rates and menus.
Breakfast symposium:
- Continental Breakfast Set – THB. 850 per box
- American Breakfast Set – THB. 950 per box
Lunch symposium:
- Grab and go lunch box menu – THB 700 per box
Sandwiches/wraps, fruit or desert, bottle of water - ASEAN Executive Lunch Box Menu – THB 950 per box
Asian cuisine, 3 food items with salad, desert, juice and bottle of water - Thai Lunch Box Menu – THB 850 per box
2 food items with jasmine rice, desert, juice and bottle of water
Evening symposium:
- Lunch boxes options can also be ordered for dinner symposia
- “Welcome reception” package – THB 1000 per person
8 snacks hot/cold selection with chips & nuts, desert, inclusive free flow of soft drinks - Pre-dinner reception package – THB 700 per person
4 light snacks with chips & nuts, inclusive free flow
Food will be delivered 15 minutes before the beginning of the symposium. Delegates will be able to collect food whilst entering your symposium from the food station located just at the entrance of the room. Venue staff will be present to assist. For more information please contact [email protected].
In general we advise not to order catering for the maximum room capacity – e.g. for MR symposia rooms we advise to make an order for 250.
Podium branding
Fee $250 USD
The lectern will have WCN branding by default. It is possible to customize the lectern with your own company branding. Each symposium room will be provided with one (1) speaker lectern. To order, please send you branding to [email protected] by February 15, 2023.
Specifications: 1080 x 1920 px – PDF or JPEG file
Badges scanning devices
To provide symposium organizers with a fast way to scan participants at the entry of the session hall, you may hire a badge scanning device. For your convenience, the services entail both the hardware and the manpower for the operation. Scan results contain full contact details (if consented) of the delegate as made available by the congress organizer and will be provided after the congress.
To order badges scanning devices please fill out the form below and return it to CDM at [email protected] by March 1,2023.
Rehearsal slots
Fee $1,000 USD
You may book a rehearsal slot for your industry symposium. To book, please get in touch with ISN Team before February 15, 2023.
A limited number of rehearsal slots is available on Friday March 31 and Saturday April 1. Slots will be allocated on a first come first serve basis.
| Date | Time | MR 111 ABC | MR 110 ABC | MR 109 CD HG | MR 109 AB EF | BR 1 | PL 1 |
| March 31 | 10:15 – 10:45 | Booked | Available | Booked | Booked | Available | Available |
| April 1 | 10:15 – 10:45 | Available | Booked | Booked | Booked | Available | Available |
Staff
A maximum number of two (2) guiding staff are allowed in the congress center to direct people to a specific symposium room by holding signs. They must remain in the main foyer/ground floor public areas/your own booth and must not disturb any scientific sessions. It is only allowed on the day of your symposium from the morning. Staff situated in the hallways must not give our leaflets.
Staff can be hired independently or through our partner. For more information please get in touch with CDM via email [email protected] by February 15, 2023. All staff situated inside the meeting room must wear a valid badge. Please refer to ‘Badges’ section for more details.
Advertising
If you have any questions about the advertising opportunities below or would like to discuss please get in touch with [email protected]
Insert Delegate Bags
Fee: $7,000 USD
Symposium organizers have the right to place a promotional card into the congress bag which is given to every delegate at QSNCC. The ISN will place your A5 sized leaflet insert in the delegate bags that are provided to all delegates. Sponsor is responsible for printing and shipping the insert. Please liaise with the official freight forwarder at [email protected] to organize shipment but please note that leaflets should arrive in Bangkok no later than Monday March 13.
Specification: A5 size. Single or double-sided is accepted.
No specific product advertising allowed. Please make sure when promoting your symposium to use the correct language (read ‘promotion’).
Any insert design that does not adhere to the above specifications will not be placed in the delegate bag on-site.
Please submit your design for approval to [email protected] by March 1, 2023.
Push Notification
Fee: $5,000 USD
Push notifications will be sent during congress days to all delegates that are on the WCN streaming platform. Please note that it is limited to 5 notifications per day therefore, schedule will be allocated on a first come, first serve basis. The notification will appear on the top left of the streaming platform and will stay in place for no longer than one minute. Each notification can contain an image and a link (embedded or not).
Specifications: max. 80 words
Image: 1920x1080px, less than 2MB, JPEG or PNG format
If you have booked this item please submit your preferred time/date and notification text by email to [email protected] by March 14, 2023.
Ad in Congress Newsletter
Fee: $5,000 USD
Specifications: 190 x 600px GIF/animated images are not recommended as can affect quality. 72 DPI is optimal for all web artwork.
No specific product advertising allowed.
Please submit your design via email to [email protected].

Please note the template is subject to change slightly depending on content. There are two ad spaces available per newsletter of equal size.
Ad on Congress platform
Fees: $4,000 USD
Dimension: 700px x 950px
File Type: JPEG, JPG, PNG
File Size: within 1 MB
No specific product advertising allowed.
Presentations
How to upload presentations?
All speakers are requested to upload the presentation file to the speaker preview room at least 2 hours prior to your session. Please bring your presentation file on a USB memory stick.
Can speakers present from their personal laptops?
Managing presentation(s) from personal laptops directly in the session rooms is not allowed.
❗Speakers give ISN consent to share their presentations with delegates when they upload their presentations in the Speaker Preview Room
Presentation Preparation Guidelines
Format
All presentations are held in Microsoft PowerPoint on a PC running with Windows. Please note that the congress computers in the session rooms are being supplied with Microsoft Office 2019 or higher. If you are using other software than Microsoft PowerPoint on a PC running Windows (example: OpenOffice, PowerPoint for Mac, Keynote) please make sure your presentation is converted to Microsoft PowerPoint for Windows PCs. Please give your file name an extension ‘.PPT’ .PPTX’.
Technical instructions
- 16:9 (wide screen) ratio
- Preferred page setup is landscape orientation
- Use high-contrast colors: light text on dark background or vice versa
- It is not recommended to use time-controlled transitions
- Recommended to use a font size of minimum 28
- If including videos in your presentation, please make sure to check that they work in the speaker preview room at least 2 hours prior to your session.
- The lighter (in size) your PowerPoint presentation is the easier to handle
Important information for Mac users
In order to use a Mac presentation on a PC-compatible computer, please note that you need to prepare it according to the instructions below, before bringing it to the speaker preview room.
- Use a common font, such as Arial, Times New Roman, Verdana, etc. (special fonts might be changed to a default font on a PowerPoint-based PC).
- Insert pictures as JPG and PNG files (and not TIF, or PICT – these images will not be visible on a PowerPoint-based PC).
- Use a common movie format, such as AVI, MPG, and WMV. MOV files from QuickTime will not be visible on a PowerPoint-based PC
Speaker Preview Room
The speaker preview room is MR 101. See floorplan below. Symposium staff and speakers are welcome to use the room to preview the presentation(s) at least two (2) hours before the beginning of the symposium, throughout the congress. Technicians will be present in the room to assist you.
Speaker preview room operation hours:
March 30: 7:00 – 20:00
March 31: 7:00 – 18:00
April 1: 7:00 – 18:00
Instructions on the day
Assemble in your session room at least 15 minutes before the beginning of the session.
- Ensure that you sit near the front of the room with easy access to the stage.
- Ensure that you keep to the time allocated to you, as it will cause disruption to sessions if you run over your allotted time.
- If there are any changes or corrections required to the presentation details, please let the technician know as soon as possible.
Full-congress registrations
Companies may receive a number of complimentary full-congress registrations depending on your booking.

Full-congress registrations allow access to all WCN except pre congress courses.
A registration group will be created under the main contact of the booking form as your group leader. It’s not possible to change the group leader. Any complimentary registrations will be automatically added to this group. Group leader will receive instructions from the WCN Registration team on how to upload delegate names on the online registration module. Please note that all names should be uploaded by March 14, 2023. Only the group leader should facilitate the group registration and will receive information and updates from the WCN Registration team.
Any name changes received after the deadline are subject to a fee. These registrations are intended for use only by the company.
Symposium-only pass
Each company will receive 5 symposium-only passes for every industry symposium that they are organizing. These allow access only to the room during your specific breakfast, lunch or evening symposium time. These access’ are intended for use only by the company or for speakers who may not wish to register to the full congress to give their presentation. Only the name of the company and symposium date/time will appear on these passes.
All symposium will be live-streamed on open access on WCN’23 virtual platform for more information on open-access session registration please see: https://www.theisn.org/wcn/registration-online-participation/#open-access
How to provide names for registrations?
A registration group will be automatically created with your complimentary registrations included in your package. Each group will have a main contact who is responsible for uploading the names online. The main contact is taken from the booking form. Please advise us in advance if this should change. It is not possible to change group leaders later on. Please note that all names should be uploaded by March 14, 2023.
Please check that participant’s names are entered correctly (example format: John Smith).
Any name changes received after the deadline are subject to a fee. These registrations are intended for use only by the company.
How to order extra full-congress registrations
- Go to online registration module and click on My Group Registration button
- Click on Add Fee button and follow the instructions
- Select the registration type and quantity. Click Next.
- If you have selected a registration with a fee, you will be prompted to complete the payment.
How to collect your badges on-site
Group leaders (or an authorized representative) will be contacted in February to arrange a collection appointment.
This person is responsible for distributing badges to everyone in their group. Appointments are available on:
Wednesday, March 29, 2023 between 14:00 – 18:00
Thursday, March 30, 2023 between 10:00 – 15:00
Friday, March 31, 2023 between 7:00 – 12:00
Live demos
A series of webinars will be organized for our industry partners to ask their questions live to the team.
The webinars will take audiences through various elements of exhibition and industry symposia set-up. The dates for each webinar will be shared soon.
Webinars have been arranged at varying times to accommodate for different time zones. All webinars will be recorded and posted here shortly after.
Travel
We are pleased to recommend Thai Airways for your travel arrangements. Thai Airways is the national airline of Thailand. Book your flight to the ISN World Congress of Nephrology on this link and benefit from a special fare rate with the following event code: TG2303007.
Accommodation
Conference & Destination Management (CDM) is the official and exclusive housing agent for the World Congress of Nephrology 2023 and appointed by the ISN. CDM is providing a booking service for delegates participating in WCN’23. Please find here a list of recommended hotels. CDM can also assist in other travel arrangements that may be required.





