FAQ - Group Registration Instructions

To register, please:

1. Check registration information at https://www.theisn.org/wcn/registration/ if not done yet
2. Check our T&C at https://www.theisn.org/wcn/wp-content/uploads/sites/4/2021/10/WCN22-TC-Group-Registration-VIRTUAL.pdf if not done yet
3. Go to the WCN Portal https://cm.theisn.org/cmportal/Account/Login?ReturnUrl=%2Fcmportal%2Fportal%2FWCN2022%2Fnormal to login into the registration system
4. If you already have an ISN event account/profile (NB: This is NOT your ISN Membership account): sign in by typing your username (last name.first name) and password.
5. If you do not have an ISN event account: type your email address in the “Create a new profile” box. Should your name already be in the database, the system will tell you and you will be invited to sign in.
6. If you have already a profile but you do not remember your password: use the box “Forgot your password”. A new password will then be generated and sent to the email address registered in our system.
   If you do not receive the “Reset password” email in your inbox, please check your spam or bulk email folder. If the email cannot be found in either folder, please ask your IT team to ensure all emails from [email protected], IP address: 91.183.188.144, are allowed in your inbox.
7. After creating an account or resetting your password, an automatic e-mail will be sent. If this email does not appear, please be sure to check your spam / junk mail folder.
8. Once logged in click on “My Group Registration” and follow the instructions in the portal
9. Payment by Credit card (Visa, MasterCard or American Express) can be securely made online. We recommend not to provide credit card details by email or phone. Payment by bank transfer is accepted up to January 31, 2022. After January 31, 2022, any outstanding amounts must be paid by credit card. Cash payments are NOT possible.